Shipping & Returns
We accept Credit Card, Debit Card payments via ….
We accept MasterCard / Visa / Visa Delta / Visa Electron / Solo / Switch
Please note that all transactions will be carried out in US dollars. Once you have placed your order,
confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers.
We will not be held responsible for pricing errors due to software mal-functions, or human error.
This website operates on an 'invitation to treat' basis and not as an 'offer for sale' as a result,
Charbonnel et Walker Ltd reserves the right to decline orders for bulk or high value purchases.
Your order will be sent to you within 5 business days via Fedex. Because temperatures vary across the country, we may choose not to ship over the weekend in order to ensure premium quality upon arrival. For this reason, we cannot guarantee Monday deliveries. All orders are shipped with a refrigerant packet to premium quality upon delivery.
Returns Policy & Guarantee
We guarantee your satisfaction. All of our products come with a no fuss guarantee.
Please contact us at the details below:
Charbonnel et Walker Ltd
One The Royal Arcade
28 Old Bond Street
LONDON W1S 4BT
Charbonnel et Walker Chocolate Cafe
611 5th Avenue
New York, New York
Unlawful or Prohibited Use
You shall not use this site for any purpose that is unlawful or by any means prohibited
under this terms and conditions. You shall not use this site in any manner, which may
harm Charbonnel et Walker Ltd or other parties or adversely affect the site functionality
or its use by others. You shall not attempt or obtain from or through this site any
information that is not already and intentionally made available from or through it.
All the information on this web site is intended for guidance only. The web site is
regularly updated. Products and prices are subject to change with out notice.
Charbonnel et Walker Ltd owns the copyright in all materials on this site.
All contents and information on this site including without limitation text, graphic and images,
is the property of Charbonnel et Walker Ltd or the property of their respective
owners and is protected by United Kingdom copyright laws.
about Charbonnel et Walker
Founded in 1875, Charbonnel et Walker is one of Britain’s earliest chocolatiers. Encouraged by Edward VII, (then the Prince of Wales), our company first formed as a partnership between Mrs Walker and Mme. Charbonnel, the latter from the Maison Boissier chocolate house in Paris....